Once you have created a Chatbot/ Live chat tool, you will be able to setup the live chat configurations by following the guidelines below.

How to create a Live Chat Team?

Having separate teams to handle live chat would be ideal in certain scenarios.

      1. Go to Settings in your main dashboard.

      2. Click on Teams and create new team.

      3. Enter a name for your Live chat team and select the members whom you want to include. Click on Create team.

Check out the next article to setup your live chat business hours.