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Integrations
Last updated on
October 8, 2024

Google chat

Send leads, Flex events or live chat conversations to a Google chat space

The following is a list of the integrations supported by our system, highlighting key features and benefits. Click on any of the below integrations to explore detailed guides and connect the right tools to your system(s).

Native integrations

Getting started with Dynamic form

Create a dynamic form within a few minutes and embed it on your own and/ or business website. Dynamic forms can be customized to serve various purposes. Here are a few ways in which Dynamic forms can be customized:

Requirements

• Webhook URL - Generated via Google chat space/ chatroom.

Overview

This article explores how you can use Google chat web hooks to send leads from our tools to your Google chat space.

You'll be learning about :

• Google chat webhook

• Setting up Google Chat webhook

• Integrating Google Chat space with Serviceform tools

What is a Google Chat Webhook?

A Google Chat webhook is a simple, automated way to send messages from your applications directly into a Google Chat space.

By setting up a webhook, you can push information in real-time, keeping your team updated on important events and actions without manual intervention.

Setting up Google chat webhook

Follow these steps to set up a Google Chat web hook and start sending important notifications directly to your team’s chat:

1. In your Google chat window, click New chat and then Create a space. Name your space and click Create.

2. Click on your chat space's name and click on Apps & integrations -> Add webhooks. Name your webhook and click Save.

Integrating Google chat space with Serviceform

Once the web hook is set up, you can easily integrate Serviceform tools with Google chat space :

1. Copy the webhook URL from the Google chat space.

2. Navigate to your Serviceform dashboard and click Settings -> Integrations -> All integrations.

3. Click on Connect under Google chat and name your integration.

4. Click on Step 1 :

  • Select the tool from which you want the leads to be sent to your chat space.
  • Select All flows if you want the lead to be sent regardless of the flow or Single flow if you want the lead from the flow you have specified.
  • Paste the Google chat webhook URL that you copied previously and click on Continue.

5. In step 2, select Send leads as the trigger and Create an event as the event. Click on Continue.

6. Map your message with Title, Subtitle and Body. Click on Continue.

7. Click on Test integration.

8. Navigate back to your Google chat space and check your first test message.

Congratulations! From now on, you will start receiving leads from your tool directly in your Google Chat space, helping you streamline your workflow and stay on top of important updates in real time.

Note that CRM event notifications and live chat requests cannot be sent, as these features are currently under development.

FAQs

I want to know more about pricing

Serviceform starts for free and you can use it for free forever. If you want to generate more than 50 interactions per month, our plans start at,

  • $49/mo (51 - 150 interactions per month)
  • $79/mo (151 - 300 interactions per month
  • $99/mo (301 - 500 interactions per month)
How do I get support for my Serviceform account?

Our help team is always ready to help. You can visit help.serviceform.com to access our help documentation or you can chat with one of our support team members here. Also, you can ask anything in an email to our support team via help@serviceform.com.

What does my Serviceform plan include?

The free forever plan gives you access to all conversion tools. Our conversion tool suite includes Chatbots, Forms, Popups, WhatsApp Chatbots, Landing Pages, and much more. You can install as many tools as you wish and get 50 interactions every month entirely for free.

How do I create my account?

You can sign up with just a single click through Google or Microsoft. Or you can enter your company email address and sign up. No credit card required and you can use Serviceform for free forever.

Do I need to know how to code?

Our easy drag and drop builder lets you custom, personalized chatbots without having to write a single line of code. If you run into any issues, you can always refer to our help documentation.

How do I install a tool on my website?

Serviceform generates a unique pixel code which you need to simply copy and paste into the <head> tag of your website. Then all you need to do is to toggle a button from our simple website setup, and your conversion tool will be live on your website.

Can you do the setup for me?

Yes, our conversion specialists are happy to help you do the setup. Simply book an appointment with our team and let them know what you want.

Can I integrate Serviceform into my CRM?

Yes, Serviceform tools can be integrated with more than 100 applications including, Hubspot, Salesforce, ClickUp, and even Google Sheets. Click here to learn more.

How many AI Scraper jobs can run at the same time?

Currently, only 5 AI Scraper jobs can run simultaneously. If you have more jobs, they will queue and start automatically once a slot is free.

What should I do if discovery all URLs or sitemaps do not return any data (character count = 0)?

Try using Manual mode and add a few links to see if they work. If successful, you can continue using Manual mode. For websites with complex structures, also try Manual mode with the Advanced Scraper type.

What happens if the scraper gets blocked while accessing a website?

Some websites block automated requests, which may prevent scraping. To fix this, the customer must whitelist our IP addresses:

  • 167.71.15.186
  • 142.93.231.157

Whitelisting these IPs allows our scraper to access the website without being blocked or hitting rate limits. We use only these two fixed IP addresses for scraping.

Why does AI Scraper sometimes not return data even though the URL is correct?

his may happen if:

  • The content is loaded dynamically via JavaScript and not accessible with the selected scraper type.
  • Your website has security measures like firewalls or bot protection.
  • The CSS selectors or inclusion/exclusion rules are incorrect.

Solution: Use Advanced Scraper, double-check CSS selectors, and ensure required URLs are included.

Can I scrape only specific languages on multilingual sites?

Yes. Limit scraping to one language per site to avoid duplicate information. For example, set the site name to Customer FI if scraping Finnish pages only.

Which scraper type should I use?

Basic: Always try first—it’s less resource-intensive.

Advanced: Use if Basic doesn’t return results.