Picks up in under a second
No ringing out, no voicemail. The agent greets the caller in your words and finds out who is calling and why.
Every call answered.
Even the ones you miss.
An AI agent picks up your number in under a second, in the caller's language. It answers the questions it knows, takes a message for the rest, and puts every call in your inbox as a ticket with the transcript, a summary and the recording. Set it up in fifteen minutes, no developer needed.
Built on the same inbox your team already uses for WhatsApp, email and chat.
+46 70 123 45 67
Nora, AI-agent
Hej, Nordic Dental, det är Nora. Hur kan jag hjälpa till?
Hej, jag behöver flytta min kontroll från torsdag till nästa vecka.
Absolut. Kan jag få ditt namn, och vilken dag nästa vecka passar?
Anna Virtanen, tisdag eftermiddag vore bra.
Ärende skapat · Bokningar Återuppringning
Sammanfattning
Anna Virtanen vill flytta sin kontroll från torsdag till tisdag eftermiddag. Ring tillbaka och bekräfta tiden.
Inspelning · 0:58
Speaks the caller's language
Finnish, Swedish, English, Spanish and German. It answers in whatever language the caller uses and switches if they do.
Answers from your knowledge
Point it at your knowledge base or write a short brief. It only says what you gave it. No invented prices, no made-up opening hours.
1s
to answer, every call, every hour of the day
Callers get a greeting before the second ring. Nobody hangs up on a voicemail and calls your competitor instead.
Takes a message that is actually useful
Name, number, what it is about, read back and confirmed. The message lands on the ticket and in your pocket as a text or an email.
Transfers when a person is needed
Ask for a person and the agent says it is transferring, then moves the call to the number you set. No dead ends.
Every call becomes a ticket
The transcript streams into the inbox while the call is on. The summary, outcome and recording are added when it ends.
How a call goes
Greets, listens, does the right thing.
You decide how calls go, in plain words. The agent asks what the call is about, then follows the route you set: answer from the knowledge base, take a message, transfer to a person, or thank the caller and end the call. One route always covers everything else, so no caller is left hanging.
- Describe the call in a sentence and the AI assistant draws the flow for you
- Routes for bookings, invoices, emergencies, or anything you like
- Text, email or WhatsApp the caller afterwards, automatically
Hälsning
Hej, Nordic Dental, det är Nora. Hur kan jag hjälpa till?
Fråga
Fråga vad samtalet gäller
Vägar
Boka, flytta eller avboka
- Ta ett meddelande
- Mapp: Bokningar
- Avsluta samtalet
Priser eller öppettider
- Svara från kunskapsbasen
- Avsluta samtalet
Akut
- Koppla till en person
Allt annat
- Ta ett meddelande
- Avsluta samtalet
The call in your inbox
A ticket for every call, with the recording.
Phone is a channel in the same inbox as WhatsApp, email, Instagram and chat. A call from a known number lands in that customer's thread. Your team reads the summary, listens to the recording and calls back from the ticket, with the whole history beside it.
- Transcript, summary, outcome and recording on every ticket
- Caller becomes a contact, with the message saved as a lead
- Tickets go to the folder and team you choose
Your number or a new one
Keep your number. Forward what you miss.
Get a new number for the agent in a few seconds, or keep the number on your business cards and forward calls to the agent from your own phone: all calls, only the ones you do not answer, only when you are busy, or only when your phone is off. The builder shows you the exact code to dial. Turn it off the same way.
- New numbers in Finland, Sweden, Norway, Denmark, Spain, Germany, the UK and more
- Forwarding rules you control from your own phone
- Hourly call limits and a maximum call length protect your costs
Den här agenten svarar på
+46 70 192 60 52
AktivBehåll ditt eget nummer
Vidarekoppla samtal
Bara när jag inte svarar
Hur länge din telefon ringer först
Efter 20 sekunder
Din telefon ringer först. Agenten svarar när du inte gör det.
**61*+46701926052**20#
Slå på ##61#
Stäng av Who it is for
Made for the calls nobody can take.
Anyone whose phone rings more than they can answer, or rings when nobody is there.
- Clinics and salons
Booking requests, opening hours and prices answered while the front desk is with a patient.
- Car dealers and workshops
Test-drive requests and service bookings taken at 7 in the evening, with the caller's details on a ticket by morning.
- Real estate and property
Viewing requests and questions about a listing answered during the weekend open house rush.
- Support teams
Overflow and after-hours calls become tickets in the same queue as everything else, in the right folder, ready for a call-back.
- Founders and consultants
A personal line that takes a proper message when you are in a meeting and texts you the summary a minute later.
- Campaign lines
A number on the poster that collects the caller's name and email and sends the offer automatically.
Kundcase · Masku
"När orderuppgifterna hämtas och visas för kunden automatiskt når samma orderrelaterade frågor inte längre kundtjänsten. Det har minskat den dagliga arbetsbelastningen rejält."
- 1 000+
- genererade leads i snitt per månad
- 4,03/5
- Kundnöjdhetsbetyg
- cirka 80 %
- Färre orderrelaterade frågor till kundtjänsten
Kundberättelser
Älskad av över 1500 webbplatser.
Varumärkena du redan handlar hos.
Verkliga intäktslyft, varje kvartal, på varje kontinent.
-
Moberg Bil
Bilhandlaren bytte från HubSpot och Giosg och fick tvåhundra nya leads på två månader, direkt från sajten.
~200 nya leads på två månaderLäs caset → -
RE/MAX
Chattbottar på varje objektsida kvalificerar köpare och bokar visningar dygnet runt: dubbelt så många leads från samma trafik.
2× fler leads från samma webbtrafikLäs caset → -
Maskun Kalustetalo
En direkt webbplatsintegration visar orderinformationen för kunden och minskar belastningen på den externa kundtjänsten.
cirka 80 % färre orderfrågor når supportenLäs caset →
I samarbete med
Hostad i Europa
Europeisk som standard.
Dina kunddata stannar där de hör hemma. Vi kör på EU-infrastruktur, utan underleverantörer utanför EU. Efterlevnad är inget du slår på, det är inbyggt.
- Datacenter i EU
Varje byte hostad inom EU. Frankfurt, Helsingfors, Dublin. Inte "tillgängligt i EU". Bara EU.
- GDPR som standard
Personuppgiftsbiträdesavtal signerat dag ett. Rätten att bli glömd, dataportabilitet och tillgång inbyggt i plattformen.
- Inga data över gränsen
Inga amerikanska underleverantörer. Ingen analys i gråzon. Dina kunddata lämnar aldrig EU.
Bakom Serviceform
Riktiga människor som bygger med dig.
Vi har team i Åbo, Stockholm, Barcelona, London och Sri Lanka. Nära nog att svara snabbt, erfarna nog att se vad som faktiskt fungerar, och aktiva nog att förbättra plattformen varje vecka.
Questions
What people ask before they try it.
The short answers. Book a call if you want the long ones.
-
Does it sound like a robot?
No. It is a natural voice that speaks at the pace of a person on the phone, in short sentences, and waits for the caller to finish. You pick the voice and hear it before you go live. -
What happens when it does not know the answer?
It says so and offers to take a message or arrange a call-back. It never invents a price, an opening hour or an availability it was not given. -
Can a person still pick up?
Yes. With your own number, your phone rings first and the agent only answers when you do not. And on any route the agent can transfer the call to a person you choose. -
Where do the calls go?
Into the Serviceform inbox, the same one your team uses for WhatsApp, email and chat. Every call is a ticket with the transcript, a summary, the outcome and the recording. You can also get a text or an email after every call. -
How long does setup take?
About fifteen minutes. Name the agent, give it your knowledge or a short brief, describe how calls should go, test it in the browser, and get a number. No developer and no phone system changes. -
Which languages does it speak?
Finnish, Swedish, English, Spanish and German. It answers in the language the caller uses and switches if they switch.
— Gratis analys
Rinner intäkterna bort? Vi tar reda på det.
Boka ett kostnadsfritt 20-minuterssamtal med Alex. Vi går igenom din webbplats, dina sociala medier och din automatisering tillsammans, så att du ser exakt var du lämnar pengar på bordet.
Boka en gratis analys Svar inom en arbetsdag
Äkta snack, avslappnat, utan PowerPoint eller köptvång.
Alex Country Manager, Serviceform