Nora
How it would answer
Create my phone agentSet up in about fifteen minutes. No developer needed.
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created for you in 29 seconds.
Enter your website. We read it, build your agent, and it calls your phone so you can hear it yourself.
+358 40 123 4567
Nora, AI agent
Hi, you have reached Nordic Dental. This is Nora, how can I help?
Hi, I need to move my check-up from Thursday to next week.
Of course. Could I have your name, and which day next week suits you?
Anna Virtanen, Tuesday afternoon would be great.
Ticket created · Bookings Call-back
Summary
Anna Virtanen wants to move her check-up from Thursday to Tuesday afternoon. Call back to confirm the time.
Recording · 0:58
Customer reviews
What companies say about Serviceform.
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“The "before and after" is clear. We've gone from reacting to enquiries to anticipating them, improving both the customer experience and the team's internal efficiency. Serviceform helps us stay closer to our customers and guide them through the buying process, which lets us reduce returns.”
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“Serviceform will help you get more out of your website. We were able to consistently get 100-150 leads per month with Serviceform. That's a 100% increase from what we used to get!”
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“We had tried a few chat solutions before and wanted to test Serviceform. The results were superior to every previous provider from the very start.”
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“When order details are retrieved and presented to the customer automatically, the same order-related questions no longer reach customer service. This has significantly reduced the daily workload.”
How it works
Live on your own number in fifteen minutes.
Liked the demo? No developer and no phone system changes. Three steps and it answers your calls.
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01
Tell it about your business
Name the agent and pick the voice you like. Then point it at your knowledge base or write a short brief. It only says what you gave it, so no invented prices or opening hours.
New phone agent
Name
NoraVoice
Warm, calm ListenSpeaks
FinnishSwedishEnglishSpanishGermanAnswers from
- Knowledge base: Nordic Dental
- Brief: prices and opening hours
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02
Describe how calls should go
Write it in a sentence and the AI assistant draws the flow: answer from your knowledge, take a message, transfer to a person, or end the call. One route always covers everything else.
Greeting
Hi, you have reached Nordic Dental. This is Nora, how can I help?
Question
Ask what the call is about
Routes
Book, move or cancel
- Take a message
- Folder: Bookings
- End the call
Prices or opening hours
- Answer from knowledge base
- End the call
Emergency
- Transfer to a person
Anything else
- Take a message
- End the call
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03
Let it answer your phone
Test it in the browser, then get a new number in a few seconds. Or keep the number on your business cards and forward only the calls you do not answer. Your phone rings first.
This agent answers
+358 45 491 6733
LiveKeep your own number
Forward calls
Only when I do not answerHow long your phone rings first
After 20 seconds of ringingYour phone rings first. The agent picks up when you do not.
**61*+358454916733**20#Turn on##61#Turn off
Who it is for
Made for the calls nobody can take.
Anyone whose phone rings more than they can answer, or rings when nobody is there.
- Clinics and salons
Booking requests, opening hours and prices answered while the front desk is with a patient.
- Car dealers and workshops
Test-drive requests and service bookings taken at 7 in the evening, with the caller's details on a ticket by morning.
- Real estate and property
Viewing requests and questions about a listing answered during the weekend open house rush.
- Support teams
Overflow and after-hours calls become tickets in the same queue as everything else, in the right folder, ready for a call-back.
- Founders and consultants
A personal line that takes a proper message when you are in a meeting and texts you the summary a minute later.
- Campaign lines
A number on the poster that collects the caller's name and email and sends the offer automatically.
The call in your inbox
A ticket for every call, with the recording.
Phone is a channel in the same inbox as WhatsApp, email, Instagram and chat. A call from a known number lands in that customer's thread. Your team reads the summary, listens to the recording and calls back from the ticket, with the whole history beside it.
- Transcript, summary, outcome and recording on every ticket
- Caller becomes a contact, with the message saved as a lead
- Tickets go to the folder and team you choose
Customer stories
How companies grow with Serviceform.
Phone is the newest channel on the platform these companies already run on.
Questions
What people ask before they try it.
The short answers. Book a call if you want the long ones.
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Does it sound like a robot?
No. It is a natural voice that speaks at the pace of a person on the phone, in short sentences, and waits for the caller to finish. You pick the voice and hear it before you go live. -
What happens when it does not know the answer?
It says so and offers to take a message or arrange a call-back. It never invents a price, an opening hour or an availability it was not given. -
Can a person still pick up?
Yes. With your own number, your phone rings first and the agent only answers when you do not. And on any route the agent can transfer the call to a person you choose. -
Where do the calls go?
Into the Serviceform inbox, the same one your team uses for WhatsApp, email and chat. Every call is a ticket with the transcript, a summary, the outcome and the recording. You can also get a text or an email after every call. -
How long does setup take?
About fifteen minutes. Name the agent, give it your knowledge or a short brief, describe how calls should go, test it in the browser, and get a number. No developer and no phone system changes. -
Which languages does it speak?
Finnish, Swedish, English, Spanish and German. It answers in the language the caller uses and switches if they switch.
— Free analysis
How many calls go unanswered each week? Let's find out.
Book a free 20-minute call with Daniel. We look at your call volume and where it comes from, set up a phone agent on a test number together, and you hear it answer before the call is over.
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Real talk, no fuss. No slide decks, no pressure to buy.
Daniel Aguilón Responsable de España, Serviceform