FAQ

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I want to know more about pricing

Serviceform starts for free and you can use it for free forever. If you want to generate more than 50 interactions per month, our plans start at,

$49/mo (51 - 150 interactions per month)
$79/mo (151 - 300 interactions per month
$99/mo (301 - 500 interactions per month)

How do I get support for my Serviceform account?

Our help team is always ready to help. You can visit help.serviceform.com to access our help documentation or you can chat with one of our support team members here. Also, you can ask anything in an email to our support team via help@serviceform.com.

What does my Serviceform plan include?

The free forever plan gives you access to all conversion tools. Our conversion tool suite includes Chatbots, Forms, Popups, WhatsApp Chatbots, Landing Pages, and much more. You can install as many tools as you wish and get 50 interactions every month entirely for free.

How do I create my account?

You can sign up with just a single click through Google or Microsoft. Or you can enter your company email address and sign up. No credit card required and you can use Serviceform for free forever.

Do I need to know how to code?

Our easy drag and drop builder lets you custom, personalized chatbots without having to write a single line of code. If you run into any issues, you can always refer to our help documentation.

How do I install a tool on my website?

Serviceform generates a unique pixel code which you need to simply copy and paste into the <head> tag of your website. Then all you need to do is to toggle a button from our simple website setup, and your conversion tool will be live on your website.

Can you do the setup for me?

Yes, our conversion specialists are happy to help you do the setup. Simply book an appointment with our team and let them know what you want.

Can I integrate Serviceform into my CRM?

Yes, Serviceform tools can be integrated with more than 100 applications including, Hubspot, Salesforce, ClickUp, and even Google Sheets. Click here to learn more.

Currently, only 5 AI Scraper jobs can run simultaneously. If you have more jobs, they will queue and start automatically once a slot is free.

Try using Manual mode and add a few links to see if they work. If successful, you can continue using Manual mode. For websites with complex structures, also try Manual mode with the Advanced Scraper type.

What happens if the scraper gets blocked while accessing a website?

Some websites block automated requests, which may prevent scraping. To fix this, the customer must whitelist our IP addresses:

167.71.15.186
142.93.231.157

Whitelisting these IPs allows our scraper to access the website without being blocked or hitting rate limits. We use only these two fixed IP addresses for scraping.

Why does AI Scraper sometimes not return data even though the URL is correct?

his may happen if:

The content is loaded dynamically via JavaScript and not accessible with the selected scraper type.
Your website has security measures like firewalls or bot protection.
The CSS selectors or inclusion/exclusion rules are incorrect.

Solution: Use Advanced Scraper, double-check CSS selectors, and ensure required URLs are included.

Can I scrape only specific languages on multilingual sites?

Yes. Limit scraping to one language per site to avoid duplicate information. For example, set the site name to Customer FI if scraping Finnish pages only.

Which scraper type should I use?

Basic: Always try first—it’s less resource-intensive.

Advanced: Use if Basic doesn’t return results.

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All guides

Tili

Joukkue

Pixel asennus

Chatbot

Live chat

Videoform

Dynamic forms

Tools asennus

Statistics

Google Analytics 4

WhatsApp for Business

Artificial Intelligence

Integrations

Welcome toTervetuloa Serviceform tukidokumentaatioon

Help guides

Tili

Joukkue

Pixel asennus

Chatbot

Live chat

Tools asennus

Video guides

Usein kysytyt kysymykset
questions

Meet our support team

Company

Policies

All guides

Tili

Joukkue

Pixel asennus

Chatbot

Live chat

Videoform

Dynamic forms

Tools asennus

Statistics

Google Analytics 4

WhatsApp for Business

Artificial Intelligence

Integrations

Welcome toTervetuloa Serviceform tukidokumentaatioon

Help guides

Tili

Joukkue

Pixel asennus

Chatbot

Live chat

Tools asennus

Video guides

Usein kysytyt kysymyksetquestions

Meet our support team

Company

Policies

Usein kysytyt kysymykset
questions